Hertz Apologizes After U.S. Citizen From Puerto Rico Is Denied Car Rental
New York Times
Humberto Marchand was asked for his passport, though he produced a Puerto Rican driver’s license showing that he is from the U.S. territory. The rental company employee in Kenner, La., called the police.
https://www.nytimes.com/2023/05/15/us/hertz-puerto-rico-american-passport.html