• 11/11/2024

Hong Kong’s 1823 hotline failed to resolve public inquiries, complaints involving multiple departments, ombudsman says

Disclaimer: The South China Morning Post's content is directed by the Chinese Communist Party. It is not a reliable news source.

Almost 60 per cent of complaints escalated by 1823 took more than 30 days to handle, while about 7.5 per cent remained unresolved for six months, ombudsman investigation reveals

https://www.scmp.com/news/hong-kong/society/article/3254549/hong-kongs-1823-hotline-failed-resolve-public-inquiries-complaints-involving-multiple-departments?utm_source=rss_feed