Prologue Journal

How United Became an Airline

• prologu5
• 06/18/202306/18/2023

Wall Street Journal

It took killing the jobs of thousands of people who sorted used tickets. It’s a lesson about technology and productivity.

https://www.wsj.com/articles/how-united-became-an-airline-flight-dress-code-first-class-jobs-boarding-crew-c9f74c37