Wendy’s, Google Train Next-Generation Order Taker: an AI Chatbot
Wall Street Journal
The fast-food chain has customized a language model with terms like “JBC” for junior bacon cheeseburger and “biggie bags” for meal combos.
https://www.wsj.com/articles/wendys-google-train-next-generation-order-taker-an-ai-chatbot-968ff865